Privacy Policy
Last updated: September 12, 2025
Introduction
365Cappers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
By using our app, you consent to the practices described in this policy.
Information We Collect
Personal Information
- Account information (email, username)
- Profile data and preferences
- Communication preferences
Device & Usage Information
- Device type and operating system
- App usage statistics
- Error logs and crash reports
- IP address (for security purposes)
Device Permissions
Camera Permission
Purpose:
- QR code scanning for betting information access
- Profile picture capture
- Support ticket image capture
Data Handling: Camera data is processed locally and not stored on our servers. You control when camera features are used, and can revoke permission anytime through device settings.
Other Permissions
- Internet Access: Required for real-time betting data and app functionality
- Storage: To save app data and user content locally
- Location (Optional): For region-specific betting information
How We Use Your Information
- Provide betting analysis services
- Personalize your experience
- Improve app functionality
- Send notifications (with your consent)
- Ensure app security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share data only in these circumstances:
- With service providers who assist our operations
- When required by law
- With your explicit consent
Data Security
We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your information.
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Your Rights
You can:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request data portability
- Withdraw consent for data processing
For EU residents: You have additional rights under GDPR including the right to be forgotten and data portability.
For California residents: You have rights under CCPA including the right to know what personal information is collected and to opt out of sale.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app or email.
Contact Us
Questions about this Privacy Policy? Contact us:
Email: support@365cappers.com
Address: AL KHABEESI BUILDING PLOT 128-246, Dubai, UAE
Phone: +971 45523530